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Title

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Records Coordinator

Description

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We are looking for a meticulous and organized Records Coordinator to join our team. The ideal candidate will be responsible for managing and maintaining all company records and documentation, ensuring they are accurate, up-to-date, and easily accessible. This role requires a high level of attention to detail, excellent organizational skills, and the ability to handle sensitive information with confidentiality. The Records Coordinator will work closely with various departments to ensure that records management practices are consistent and compliant with company policies and legal requirements. Key responsibilities include developing and implementing records management policies, overseeing the storage and retrieval of records, and providing training to staff on records management procedures. The successful candidate will have a strong background in records management, excellent communication skills, and the ability to work independently as well as part of a team. This is a critical role that supports the overall efficiency and effectiveness of our organization by ensuring that all records are properly managed and maintained.

Responsibilities

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  • Develop and implement records management policies and procedures.
  • Oversee the storage, retrieval, and disposal of records.
  • Ensure records are accurate, up-to-date, and easily accessible.
  • Maintain confidentiality of sensitive information.
  • Provide training to staff on records management procedures.
  • Conduct regular audits of records to ensure compliance with policies.
  • Coordinate with various departments to manage records effectively.
  • Assist in the development of a records retention schedule.
  • Manage electronic and physical records systems.
  • Respond to records requests from internal and external stakeholders.
  • Ensure compliance with legal and regulatory requirements.
  • Maintain an organized and efficient records management system.
  • Prepare reports on records management activities.
  • Assist in the development and implementation of disaster recovery plans.
  • Monitor and evaluate records management practices.
  • Provide support for special projects related to records management.
  • Stay updated on best practices and industry standards in records management.
  • Collaborate with IT to ensure the security of electronic records.
  • Manage the archiving and destruction of records according to retention schedules.
  • Support the overall efficiency and effectiveness of the organization.

Requirements

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  • Bachelor's degree in Records Management, Information Management, or a related field.
  • Minimum of 3 years of experience in records management or a similar role.
  • Strong organizational and time management skills.
  • Excellent attention to detail.
  • Ability to handle sensitive information with confidentiality.
  • Proficiency in records management software and systems.
  • Strong communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Knowledge of legal and regulatory requirements related to records management.
  • Experience in developing and implementing records management policies.
  • Ability to conduct records audits and prepare reports.
  • Familiarity with electronic records management systems.
  • Strong problem-solving skills.
  • Ability to provide training and support to staff.
  • Experience in managing both electronic and physical records.
  • Knowledge of disaster recovery planning for records.
  • Ability to stay updated on industry standards and best practices.
  • Strong analytical skills.
  • Proficiency in Microsoft Office Suite.
  • Ability to manage multiple tasks and priorities.

Potential interview questions

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  • Can you describe your experience with records management?
  • How do you ensure the accuracy and confidentiality of records?
  • What records management software are you proficient in?
  • Can you provide an example of a records management policy you have developed?
  • How do you handle records requests from internal and external stakeholders?
  • What steps do you take to ensure compliance with legal and regulatory requirements?
  • How do you stay updated on best practices in records management?
  • Can you describe a time when you had to manage a large volume of records?
  • How do you approach training staff on records management procedures?
  • What strategies do you use to organize and maintain records efficiently?
  • How do you handle the archiving and destruction of records?
  • Can you describe your experience with electronic records management systems?
  • How do you conduct records audits and what do you look for?
  • What is your approach to disaster recovery planning for records?
  • How do you collaborate with other departments to manage records effectively?
  • Can you provide an example of a challenging records management project you worked on?
  • How do you prioritize tasks and manage your time effectively?
  • What do you consider the most important aspect of records management?
  • How do you handle discrepancies or errors in records?
  • What motivates you to work in records management?